Resorts World Genting Casino Review: licence and rules

Editorial bottom line

The casino at Resorts World Genting is the one place in Malaysia where casino gaming is licensed. It is run by Genting Malaysia Berhad, a company listed on Bursa Malaysia, on a licence that the company’s own 2025 annual report describes as renewable every three months.^[4] In April 2024 the Prime Minister said there were no plans to issue a second casino licence.^[7] Entry is limited to people over 21, and Malaysian citizens must be non-Muslim.^[1]

Not tested: we did not visit, play, or check games, odds, payouts or service.

Who runs the casino

Genting Malaysia Berhad, registration number 198001004236 (58019-U), runs an integrated resort at Genting Highlands that covers gaming, hotels, food and drink, theme parks, retail and entertainment.^[4] The company has been listed on the Main Market of Bursa Malaysia since 22 December 1989, under the stock code GENM 4715, so its annual and sustainability reports are public.^[3] Those reports are the main source for this review, alongside the resort’s own responsible gaming pages at rwgenting.com.

Being listed matters for one practical reason: a listed company has to publish what it reports to investors, including the terms it operates under. That is how a three-month licence term, which no marketing page mentions, ends up on the record.

The licence and the law behind it

The 2025 annual report says that in Malaysia the casino licence is renewable every three months.^[4] Section 27A of the Common Gaming Houses Act 1953 is the provision that lets the Minister of Finance license a company registered in Malaysia to promote and organise gaming, for periods of no more than three months at a time, renewable, and revocable at any time.^[21] The annual report does not name the section, so treat the link between the two as our reading rather than the company’s statement.

Secondary sources date the original grant to 1969, when the resort’s foundation stone was laid.^[6] We could not find that date in a Genting document, so nothing in this review relies on it. What the record does show is a short, renewable licence that the government can withdraw: an unusual footing for a business of this size, and the reason the company reports it.

The licence covers the casino at Genting Highlands. It does not make any website legal: the guide to Malaysian gambling law explains why online casino play has no licensed route in Malaysia at all.

Who may enter

The resort’s website will not show casino content until a visitor confirms they are above 21 years of age, “irrespective of nationality and race”, and a non-Muslim if they are a Malaysian citizen.^[1] The non-Muslim rule follows the state Syariah enactments, which make gambling an offence for Muslims; in Selangor the penalty is a fine of up to RM3,000, up to two years in jail, or both.^[26]

Travel sites describe a dress code and ID checks at the door. The official pages we read do not set these out, so we do not repeat them; check with the resort before you travel.

Self-exclusion and limits

Genting offers two kinds of self-exclusion. Permanent self-exclusion bars you from the casino at Genting Highlands, and you can only ask for it to be lifted after six months, subject to what the resort calls a stringent review. The temporary option is a seven-day cooling-off period.^[1][5] You can apply through the 24-hour hotline on +603 6105 9557, through the Responsible Gaming Ambassadors on duty around the clock, or at the Responsible Gaming Corner inside the casino, open daily from noon to midnight.^[1][2]

Members of Genting Rewards can use Set My Limit to cap time played, set a stop time and set a daily spend on electronic gaming machines; the card locks when a limit is reached, and limits reset at about 4am.^[1] Self-excluded guests receive no promotional material during the exclusion and no advertisements for three months after it ends. The sustainability report counts 179 people who used self-exclusion in 2025, against 60 the year before.^[5] The resort also says it was the first Malaysian gaming operator to gain accreditation from the Responsible Gambling Council of Canada, in December 2023.^[2]

Self-exclusion here covers this one casino. The help page lists the free helplines that work alongside it.

What this review cannot tell you

• Which Genting company holds the licence: the reports we read do not say whether it is Genting Malaysia Berhad itself or a subsidiary.
• The date the licence was first granted, beyond secondary sources.
• Anything about games, table limits, odds, payouts or service, because none of it was tested.
• Whether a website using the Genting name is connected to the resort. The official sites are rwgenting.com and gentingmalaysia.com.^[1][3]

Check it yourself

1. Read the latest Genting Malaysia annual report on the investor relations page and search it for “casino licence”.^[3]
2. Read section 27A of the Common Gaming Houses Act 1953 on the Attorney General’s Chambers site.^[21]
3. Open the responsible gaming page on rwgenting.com for the current entry rules and self-exclusion steps.^[1]

Sources

1. Responsible Gaming's PolicyResorts World Genting (Genting Malaysia Berhad) · checked 28 Oct 2026
2. Responsible Gaming (Genting Rewards)Resorts World Genting (Genting Malaysia Berhad) · checked 28 Oct 2026
3. Investor RelationsGenting Malaysia Berhad · checked 28 Oct 2026
4. Genting Malaysia Integrated Annual Report 2025Genting Malaysia Berhad · checked 28 Oct 2026
5. GENM Sustainability Report 2025Genting Malaysia Berhad · checked 28 Oct 2026
6. Genting HighlandsWikipedia (secondary) · checked 28 Oct 2026
7. 'Casino licence issue a lie'The Star · checked 28 Oct 2026
21. Common Gaming Houses Act 1953 (Act 289), reprint incorporating amendments up to 1 January 2006Attorney General's Chambers, Laws of Malaysia · checked 28 Oct 2026
26. Enakmen Jenayah Syariah 1995, Seksyen 17 BerjudiDewan Negeri Selangor · checked 28 Oct 2026

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